Essential gear and software for faster, more accurate claims handling
Efficient claims start with the right toolkit. Modern insurance adjusters—whether they work in the field or behind a desk—rely on an evolving mix of hardware, software, and data services to document damage, estimate costs, and keep policyholders informed. In this guide, we break down exactly what tools adjusters use, how those tools work, where they add value, and what to consider when building your own kit.
Today’s adjuster toolkit supports a five-step workflow:
Traditional methods—clipboards, tape measures, and handwritten notes—leave room for human error and require repeat site visits. By contrast, drones, mobile LiDAR scanners, and AI-powered estimating apps can collect gigabytes of data in minutes and automate tasks that once took hours:
Speed gains of 30–70 % are typical for catastrophe deployments, while everyday property claims often close days sooner—saving carriers and policyholders significant costs.
Application Typical Tools Benefit Property damage (hail, wind, water) Drones, 3D capture, thermal cameras, moisture meters Safer inspections, precise measurement Auto collision claims AI photo estimating, OBD-II scanners, aftermarket parts databases Consistent appraisals, reduced supplements Catastrophe (CAT) response Aerial LiDAR, satellite imagery, mobile CAT trailers Rapid portfolio-level triage Liability investigations 360° cameras, scene-reconstruction software Detailed documentation, reduced fraud risk Business-interruption analysis IoT sensors, remote monitoring dashboards Real-time loss tracking Fraud detection Image-forensics AI, geotag verification tools Early identification of suspicious claims
Quadcopters equipped with high-resolution RGB and thermal sensors autonomously fly pre-planned routes, capturing overlapping images. Photogrammetric algorithms stitch photos into centimeter-grade 3D models—all without anyone leaving the ground.
LiDAR-equipped devices emit laser pulses that bounce off surfaces. The return time is measured, calculating precise x, y, z coordinates for millions of points per second and instantly producing a measurable “digital twin.”
Infrared cameras sense temperature differentials of ±0.1 °C. Wet materials cool via evaporation, creating visible cold spots that reveal hidden leaks. Non-invasive moisture meters then quantify saturation levels.
Platforms parse images, 3D models, and policy data to auto-scope damages, suggest line items, and benchmark pricing—accelerating estimates and improving consistency.
Cloud platforms integrate inspection data, notes, and billing into a single record so every stakeholder sees the same real-time file. Approved totals sync directly to payment systems.
For over a decade, [Your Firm Name] has delivered an end-to-end Data Capture Service that empowers adjusters to collect, process, and integrate field data at unrivaled speed and accuracy:
You don’t have to juggle countless gadgets or risk unsafe inspections. Let [Your Firm Name] deliver a cohesive, compliant, and future-proof Data Capture Service that puts better data—and happier policyholders—at your fingertips.
Contact us today for a free consultation and demo.